Welcome to the J30 Interactive Survey
This isn't just a survey—it's an interactive journey through the Air Selangor pipeline, where every employee's input is a vital drop driving our collective progress toward Vision 2030.
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SECTION 1: THE SOURCE
"Where are we headed? Understanding our J30 Ambition"
How strongly do you feel the “current” of our J30 Vision (to be Asia’s leading water provider by 2030) is reflected in your daily work?
Sejauh mana anda merasakan “arus” Visi J30 kita (menjadi penyedia air terkemuka di Asia menjelang 2030) tercermin dalam kerja harian anda?
“We deliver the best experience to our customers.” How empowered do you feel to make that experience truly joyful?
“Kami menyampaikan pengalaman terbaik kepada pelanggan kami.” Bahagian manakah dalam perjalanan air (dari punca hingga pelanggan) yang paling anda beri kesan secara langsung?
SECTION 2: THE FLOW
"How smoothly are we flowing? Our Daily Currents"
Think of a recent workday. Which Core Value did you most embody in your actions?
Fikirkan satu hari bekerja baru-baru ini. Nilai Teras manakah yang paling anda hayati dalam tindakan anda?
What is ONE “sediment” slowing down our flow (e.g., outdated process, communication gap, lack of resources)?
Apakah SATU “mendapan” yang melambatkan aliran kita (cth: proses lapuk, jurang komunikasi, kekurangan sumber)?
How often does cross-department collaboration feel like a meandering stream (slow/complicated) versus a connected river (smooth/efficient)?
Sejauh mana kerap kerjasama antara jabatan terasa seperti sungai berliku (perlahan/rumit) berbanding sungai yang bersambung (lancar/berkesan)?
SECTION 3: THE TREATMENT
"How can we innovate and grow? Purifying Our Potential"
What is ONE “filter” we need to add to improve and accelerate our ideas? (e.g., faster approvals, dedicated testing, better tools)
Apakah SATU “penapis” yang perlu ditambah untuk mempercepat dan menambah baik idea kita? (cth: kelulusan lebih cepat, ujian khusus, alat yang lebih baik)
To achieve J30’s operational excellence, which skill should Air Selangor invest in more?
Untuk mencapai kecemerlangan operasi J30, kemahiran apa yang perlu Air Selangor lebih tumpukan?
SECTION 4: THE TAP
"What joy are we delivering? The Experience at the Tap"
How clearly can you see the impact of your work on the customer’s experience of “Joy in Every Drop”?
Sejauh mana anda dapat melihat dengan jelas kesan kerja anda terhadap pengalaman pelanggan mengenai “Setiap Titis Bermakna”?
How often do we exceed customer expectations rather than just meet them?
Sejauh mana kerap kita melebihi jangkaan pelanggan berbanding hanya memenuhinya?
SECTION 5: THE RESERVOIR
"How full is our reservoir? Your Wellbeing & Voice"
How comfortable are you sharing a different or contrary idea?
Sejauh mana anda berasa selesa berkongsi idea yang berbeza atau bercanggah?
How often do you feel your efforts are genuinely recognised and valued?
Sejauh mana kerap anda merasakan usaha anda benar-benar dihargai dan dinilai?
SECTION 6: CHARTING THE COURSE
"Help us navigate! Your Ideas for our J30 Journey"
Imagine you are the “J30 Innovation Captain.” What would be your first order to accelerate our mission?
Bayangkan anda adalah “Kapten Inovasi J30.” Apakah arahan pertama yang akan anda beri untuk mempercepat misi kita?
Which Core Value should we anchor more strongly as we head toward 2030, and why?
Nilai Teras manakah yang wajar diberi lebih penekanan sebagai sauh menuju 2030, dan mengapa?
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